Cancellation and Refund Policy
1. Introduction
At Ecom Buyer Network Private Limited, we strive to provide our customers with the best products and services. Please read our Cancellation and Refund Policy carefully before making a purchase.
2. Order Cancellation
2.1. Cancellation Before Dispatch: Customers may request to cancel an order before it has been dispatched. To cancel an order, please contact our customer service team as soon as possible with your order details.
2.2. Cancellation After Dispatch: Once an order has been dispatched, it cannot be canceled. If you wish to cancel an order after it has been dispatched, please refer to our No Refund Policy below.
3. No Refund Policy
3.1. No Refunds: Ecom Buyer Network Private Limited does not offer refunds on any products or services purchased through our website. All sales are final.
3.2. Exchanges: We do not accept exchanges for any products. Please ensure that you carefully review your order before completing the purchase.
4. Defective or Damaged Products
4.1. In the unlikely event that you receive a defective or damaged product, please contact our customer service team within two days of receiving the product. We will work with you to resolve the issue, which may include providing a replacement product at our discretion.
5. Contact Us
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at help@headinks.com. Our customer service team is available to assist you.